On July 13, 2023, metapulse.com was unable to send email for several hours. This was due to the Amazon SES authentication keys being rotated while the servers were using the original keys. The extended downtime was due to difficulty getting the servers to recognize the new keys.
After the issue was resolved we were able to resend most emails including notifications and mailings. However some emails were unrecoverable including users registration and resetting passwords.
Due to this issue, we have taken steps to make MetaPulse less dependent on email. A new Data Exports page is now available which lists all data exports and provides download links instead of relying on email.