Slow or Unresponsive

Incident Report for metapulse.com

Resolved

This incident has been resolved.
Posted Feb 23, 2021 - 17:12 EST

Monitoring

After increasing the memory of the database server the issue appears to be fixed.
Posted Feb 23, 2021 - 17:03 EST

Identified

The database server was running out of memory causing the queries to slow down and back up.
Posted Feb 23, 2021 - 16:45 EST

Update

We are continuing to investigate this issue.
Posted Feb 23, 2021 - 16:28 EST

Investigating

The web server is sometimes slow or unresponsive to requests. We are currently investigating this issue.
Posted Feb 23, 2021 - 15:55 EST
This incident affected: API, Web Site, and Database.
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